Last Updated: January 8th, 2026 

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Due to the nature of greases and chemical products, Grease Lightning™ maintains a strict return policy to protect product integrity and customer safety.  

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1. All Sales Are Final 

All sales are considered final once shipped.  We do not accept returns for opened, used, or incorrectly ordered product.  

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2. Damaged or Defective Products

 If your order arrives damaged or defective, you must notify Grease Lightning™ within 7 days of delivery.  To process a claim, we require the following information: 

• Photos of the damaged product 

• Photos of the packaging 

• Order Number & Delivery Date 

• Copy of Invoice 

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After review, Grease Lightning™ may, at its discretion, issue a replacement or refund.  

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3. Unauthorized Returns 

Any product returned without prior written approval will be refused and returned to the sender at the customer's expense.  

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4. Shipping Costs

Original shipping charges are non-refundable.  If a return is approved, the customer is responsible for return and shipping unless the error was caused by Grease Lightning™. 

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